Privacy Policy
Last Updated: February 28, 2026
This Privacy Policy describes how OnlyHours (“we,” “us,” “our”) collects, uses, stores, and shares your information when you use our mobile application, website, or related services (collectively, the “Service”). This Privacy Policy is meant to comply with applicable legal standards, including Apple App Store requirements and Google Play Data Safety policies. Please read it carefully.
If you do not agree with this Privacy Policy, do not use the Service.
1. Information we collectively
We collect information in the following categories
1.1 Acount & Profile Information
When you register or create an account, we collect:
• Full name
• Date of birth
• Gender identity
• Sexual orientation (optional)
• Profile photos and bio
• Phone number (for OTP verification)
Purpose: To create a user profile and authenticate your account.
1.2: Authentication Data
We may collect:
• OTP (one-time password) phone verification tokens
• Authentication logs
Purpose: To verify your identity and prevent fraudulent access.
1.3 Location Information
To use location-based features, we collect:
• Approximate location (latitude / longitude)
• Location timestamps
• Meetup location data (only with consent or during scheduling)
Purpose:
• To show nearby users
• To facilitate scheduling and meetup confirmation
• To improve matching
Location data is only collected with your permission and can be disabled in device settings.
1.4 Usage and Interaction Data
We automatically collect:
• Messages and interaction logs
• Likes, interests, responses
• Streak history
• Cancellation/ghosting event logs
• Swiping and viewing patterns
• Time spent in app
Purpose:
• Feature improvement
• Reputation calculation
• Prevent abuse and fraud
• System analytics
1.5 Device & Technical Data
We collect:
• Device model and manufacturer
• Operating system and version
• Device identifiers (e.g., Advertising ID / IDFA / GAID)
• IP address
• Push notification tokens
2. How We Use Your Information
We use the data we collect to:
• Provide and maintain core features
• Facilitate user connections and meetups
• Detect and prevent ghosting, fraud, or abuse
• Provide customer support
• Personalize advertisements
• Improve and optimize features
• Conduct analytics and measure usage
• Comply with legal obligations
3. Location Data Use
Your location is used only to support features you explicitly trigger, such as:
• Discovering nearby users
• Scheduling meetups
• Confirming meetup proximity
We do NOT sell your precise location data to third parties.
Location permissions can be controlled or revoked in device settings.
4. Third-Party Service Providers
We use trusted third-parties to operate and improve the Service, including:
4.1 Twilio
Twilio provides authentication services (SMS/OTP). Your phone number may be shared with Twilio for this purpose.
Twilio Privacy Policy:
https://www.twilio.com/legal/privacy
4.2 Google AdMob
We use AdMob for advertising. AdMob may collect:
• Device identifiers
• Advertising IDs
• IP address
• Approximate location
• Usage signals
Purpose: Deliver relevant ads and measure ad performance.
Google Privacy & Ad Policies:
https://policies.google.com/privacy
4.3 RevenueCat
RevenueCat manages subscription and in-app purchase data. They may process:
• Subscription status
• Transaction identifiers
• Device identifiers
Payment card information is handled by the App Store or Google Play and is never stored by Only Hours or RevenueCat.
RevenueCat Privacy Policy:
https://www.revenuecat.com/privacy
5. Advertising & Tracking Technologies
We use advertising SDKs and tracking technologies to deliver ads, measure performance, and optimize ad relevance.
This includes:
• Advertising identifiers
• Analytics SDKs
• Cookies or similar tracking technologies
App Tracking Transparency on iOS:
Where required by Apple policies, we will request tracking permission through ATT. You may opt out of tracking anytime via device settings.
6. Cookies & Analytics
Although Only Hours is primarily a mobile app, if you use our website we may use:
• Cookies
• Local storage
• Similar technologies
For analytics, performance measurement, and user interface optimization.
7. Data Retention
We retain your personal information:
• As long as your account is active
• As reasonably needed to provide services
• As required by legal obligations
• To protect against fraud and abuse
You may request account deletion (see Section 10).
8. Security
We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no system is 100% secure.
You agree that we are not liable for unauthorized system breaches that are beyond our reasonable control
9. Sharing & Disclosure
We do NOT sell your personal data to third parties.
We may share data with:
• Service providers (Twilio, AdMob, RevenueCat)
• Legal authorities when required by law
• To investigate fraud, abuse, or violations
• With your consent
10. Your Rights
Depending on your location, you may have:
10.1. Access Rights
Request a copy of your personal data.
10.2. Correction Rights
Update inaccurate information.
10.3. Deletion Rights
Request deletion of your account and personal data.
10.4. Opt Out Rights
Opt out of personalized ads (where legally required).
Contact support@onlyhours.app for assistance.
11. Children's Privacy
OnlyHours is intended for users 18 years or older. We do not knowingly collect data from minors. If we learn that we have collected data from a minor, we will delete it promptly.
12. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside your own.
We will comply with all applicable data transfer laws and safeguards.
13. Changes to this Privacy Policy
We may update this policy to reflect changes in legal requirements or product features.
Updated versions will be posted at this URL with a new effective date.
Continued use of the Service implies acceptance of the new terms.
14. CONTACT INFORMATION
If you have questions or requests about this Privacy Policy, contact:
Email: support@onlyhours.app
Mailing Address: TC 27/2786, Chettikulangara, Thiruvananthapuram, Kerala, India - 695001